How Veterans Can Challenge Errors in a VA Disability Rating Decision

By Heather VanHoose, Lead Veterans Disability Attorney, Jan Dils, Attorneys at Law | Last reviewed: October 2026

Receiving a VA disability rating decision can be frustrating when the assigned percentage does not reflect how a condition actually affects daily life. A veteran might receive a lower rating than expected, discover that medical evidence was overlooked, or disagree with the date used to calculate back pay.

A rating decision is not necessarily final. Under the review system created by the Appeals Modernization Act, veterans have three ways to ask VA to look again, plus further options after that. Knowing how VA evaluates disabilities, where mistakes tend to occur, and which review lane fits the problem can make the difference between a corrected rating and a wasted year.

What a VA Disability Rating Decision Tells You

VA assigns disability ratings based on the severity of service-connected conditions, generally from 0% to 100%, and those ratings determine monthly compensation. The decision letter explains which conditions VA recognized, the ratings assigned, the effective dates, and the reasons behind each finding.

Read more than the final percentage. An incorrect effective date or an overlooked condition can cost a veteran money even when the rest of the decision is accurate.

Common Errors in VA Rating Decisions

Not every disappointing rating is wrong. Certain problems, though, suggest that VA misread evidence, applied the wrong criteria, or failed to address information in the file.

Medical Evidence Was Overlooked

VA decisions rely on examinations, treatment records, service records, and lay statements. Warning signs include records submitted before the decision that the letter never mentions, treatment notes describing more severe symptoms than the rating reflects, functional limitations that were not addressed, and conflicting medical opinions that were not weighed. Compare the decision letter against the evidence VA had when it decided.

The Wrong Rating Criteria Were Applied

Ratings follow criteria in VA’s Schedule for Rating Disabilities. Many musculoskeletal ratings depend on range of motion, while mental health ratings turn on occupational and social impairment. An error can occur when VA applies the wrong diagnostic code or misreads documented symptoms. Disagreeing with the percentage alone does not prove an error, but a mismatch between the evidence and the criteria deserves a closer look.

The Effective Date Is Wrong

The effective date determines when payments begin and can significantly affect retroactive compensation. It depends on the type of claim, filing history, and whether the veteran kept the claim continuously alive through timely reviews. Past applications, decision letters, and review requests often reveal an earlier date VA missed.

The Combined Rating Was Miscalculated

Multiple ratings are combined using the formula in 38 C.F.R. § 4.25, not simple addition. Two separate 30% ratings, for example, combine to 51%, which rounds to 50%. An unexpected combined rating is not automatically wrong, but veterans should confirm that every service-connected condition was included and that the bilateral factor was applied where relevant.

How to Review Your Decision for Mistakes

Before challenging a decision, pin down exactly what VA got wrong. Read the complete decision letter, then gather the records needed to test it:

  1. The VA decision letter: assigned ratings, effective dates, and VA’s reasons.
  2. Medical treatment records: diagnoses, symptoms, treatment history, and functional limits.
  3. Compensation and Pension (C&P) examination reports: the findings VA relied on.
  4. Service treatment and personnel records: service history and in-service medical evidence.
  5. Previous VA decisions: earlier ratings, effective dates, and review requests.

Veterans can request their claims file and C&P exam records using VA Form 20-10206. Once the records are in hand, name the specific disputed issue, such as whether the examiner recorded the correct range of motion or whether VA considered a particular medical report. A focused challenge is far more effective than a general statement that the rating is too low.

The Three Review Options

Under 38 C.F.R. § 3.2500, a veteran may pursue only one review lane at a time for the same issue, so the choice matters. The right option depends on the type of error and whether new evidence is available.

OptionNew evidence?DeadlineFormVA processing goal
Higher-Level ReviewNo1 year from decision20-0996About 125 days
Supplemental ClaimYes, must be new and relevantAny time (within 1 year to protect effective date)20-0995About 125 days
Board AppealDepends on docket1 year from decision10182365 to 730 days by docket

1. Higher-Level Review

A senior reviewer reconsiders the decision using only the evidence already in the record. This fits errors in how VA applied the rules to information it already had, such as using the wrong rating criteria or overlooking a record in the file. Veterans may request one optional informal conference to point out specific errors. New evidence cannot be submitted, and VA says a Higher-Level Review cannot be requested on an issue that has already had one or a Board Appeal. If the reviewer finds a duty-to-assist error, VA can return the claim to gather the missing evidence.

2. Supplemental Claim

A Supplemental Claim lets a veteran submit new and relevant evidence on an issue VA already decided, such as updated medical records or a private medical opinion that addresses the rating criteria. It can be filed at any time, but filing within one year of the decision is important for preserving the original effective date through continuous pursuit of the claim.

3. Board of Veterans’ Appeals

A Board Appeal places the decision before a Veterans Law Judge. The veteran chooses a docket:

  • Direct Review: the judge decides on the existing record, with no new evidence or hearing.
  • Evidence Submission: the veteran may submit new evidence within 90 days of VA receiving the appeal.
  • Hearing: the veteran testifies before a judge and may submit evidence at the hearing or within 90 days after it.

The choice affects timing as well as evidence. According to the Board’s published data, as of March 2026 appeals had been pending an average of about 212 days on the direct docket, 260 days on the evidence docket, and 870 days on the hearing docket.

Why the One-Year Deadline Matters

For most compensation decisions, veterans have one year from the date on the decision letter to request a Higher-Level Review or Board Appeal. Filing any eligible review within that year also keeps the claim continuously pursued, which protects an earlier effective date. A Supplemental Claim remains available after the year passes if there is new and relevant evidence, but the effective date may then be later. Record the decision date, confirm the deadline in the letter, and keep proof of every submission.

Options After the Three Lanes

Two further routes are worth knowing. After a Board decision, a veteran can appeal to the U.S. Court of Appeals for Veterans Claims within 120 days under 38 U.S.C. § 7266. And a final decision that contains a clear and unmistakable error (CUE), an undebatable error of fact or law that would have changed the outcome, can be challenged at any time under 38 C.F.R. § 3.105(a). CUE is a demanding standard and does not cover disagreements about how evidence was weighed.

Challenging an Inadequate C&P Examination

A C&P exam often drives the rating. If the report misstates symptoms, omits findings the rating criteria require, conflicts with treatment records, or fails to address flare-ups and repeated use where the criteria call for it, those problems can produce a low rating. Obtain the report, compare it with medical records and your own recollection of the appointment, and explain specifically why the findings are inaccurate or inadequate. Depending on the problem, the fix may be pointing out the error in a Higher-Level Review or submitting a stronger private medical opinion with a Supplemental Claim.

When Legal Representation Can Help

VA disability reviews involve evidence rules, deadlines, and condition-specific regulations. Accredited Veterans Service Organization representatives provide free help with claims and reviews. VA-accredited attorneys and claims agents may charge fees only after VA has issued an initial decision, under 38 U.S.C. § 5904, and fees are typically contingent on past-due benefits.

Representation tends to matter most when several conditions are disputed, the medical evidence is complex, the case involves an effective-date or CUE question, or earlier reviews have not resolved the disagreement. A veterans disability lawyer can evaluate which lane fits the error and what evidence would close the gap. Before hiring anyone, confirm VA accreditation through VA’s online search and get the fee terms in writing. Veterans who are unable to work may also qualify for Social Security disability benefits, which follow a separate process; Find Attorneys explains who else can receive those benefits.

Taking the Next Step

A lower-than-expected rating deserves a careful look, but a successful challenge requires more than disagreeing with the number. Review the decision letter, identify the specific factual or legal problem, gather the supporting evidence, and choose the lane that lets VA address it, all within the deadline.

Disclaimer

This article provides general information about VA disability rating reviews. It is not legal advice, and reading it does not create an attorney-client relationship. VA procedures, forms, and processing times change, and every claim depends on its own facts. Veterans should confirm deadlines in their decision letters and consult an accredited representative about their situation.

Heather VanHoose

Heather VanHoose is the Lead Veterans Disability Attorney at Jan Dils, Attorneys at Law, where she represents veterans nationwide in VA disability claims and appeals. She is licensed in the District of Columbia and accredited to represent claimants before the Department of Veterans Affairs. A graduate of Roger Williams University School of Law and Hobart and William Smith Colleges, she lives in West Virginia, and her work for veterans is inspired in part by her grandfather’s Navy service.